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Toronto Help Desk, Computer Network Support, Windows 2003, XP, Exchange Server 2003 Print E-mail
IT Toronto Outsourcing, Network Support,, Computer Support SI Services Technical Services Group

SI Services Inc provides professional IT outsourcing services to small to medium sized companies located in the Greater Toronto Area. We are  focused on network design, implementation and support. Our systems integrators are here to assist with your network needs, including: firewalls, virtual private networks, remote access solutions, wireless networks, integration and support, as well as protection from and removal of today's latest virus threats. We offer cost effective remote solutions and on-site support to minimize downtime and increase productivity.

Incident Management Support

    • SI Call Center

    • SI Help Desk – End User Support

      • Level 1 Application Support

      • Remote Desktop Support

      • Remote Server Support

Incident Management Planning

    • Help Desk Application Planning & Development

    • Service Desk Application Planning & Development

    • Integration Service Desk with Business Applications

    • Performance Matrix Consulting

Infrastructure Support 

    • Non-Warranty Hardware Services

    • Warranty Hardware Services

    • Desktop Support

    • Install/Move/Add/Changes

    • Performance

    • OS Patches/Upgrades

    • Anti-Virus Patches & Upgrades

    • Server Support

    • Install/Move/Add/Changes

    • Performance

    • NOS Patches/Upgrades

    • Storage Management

    • Anti-Virus Patches & Upgrades

Infrastructure Planning 

    • IT Hardware Procurement

    • IT Project Management/Coordination

    • Site Assessment and Recommendations

    • IT Asset Management

    • Computer Lifecycle Management

    • Desktop Standardization Planning

    • Server Configuration Planning

    • Storage Area Network Planning

    • OS/NOS Recommendations

    • Active Directory Planning & Implementation

    • Document Storage Planning

    • Data Retention and Storage Policy Planning

    • MS-Exchange Design & Implementation

Communications Infrastructure Support 

    • Web Site Maintenance

    • Web Content Management

    • Intranet/Internet Maintenance

    • Dbase Support (SQL, Access)

    • Install/Move/Add/Changes

    • Firewalls/DMZ

    • Wireless/Remote Access

    • PDA Integration with Applications

    • Switches/Routers/Hub

    • Network Cable Management

Communication Infrastructure Planning 

    • Communication Assessment

    • Web Site Planning

    • Intranet/Internet Planning

    • Database Connectivity Planning

    • Legacy Applications to Web Planning

    • B2B Commerce Planning

    • Web Portal Planning

    • Data Mart Planning

    • Messaging & Desktop Conferencing

    • On-line/Off-line access to email and data

IT Security Support 

    • Install and Configure Anti-virus

    • Install and Configure Switches/Routers

    • Install and Configure Backup Solutions

IT Security Planning 

    • Security Assessment

    • Identity Management Planning

    • User Authentication & Access Planning

    • Secure Network Perimeter Planning

    • Secure Desktops Planning

    • Mobile & Remote Access Planning

    • OS Patch and Upgrade Policy

    • Anti-Virus Policy and Implementation

    • Business Continuity

    • Data Backup and Recovery

    • Fault Tolerance/System Redundancy

    • Server Power Backup

    • Disaster Recovery

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